Please note that this is an outdated version of this article. You can find the updated article here.
Poloniex provides eligible customers with the ability to link 1 bank account in order to make inbound and outbound wire transfers. Please link your bank account before depositing funds.
You will be asked for several pieces of information and then you will be asked to approve the action via email.
Please consider completing the below checklist before linking a bank account.
Eligible Bank Account Checklist
✓ You must currently reside and have a bank account in one of the following countries:
Andorra, Angola, Anguilla, Australia, Austria, Azerbaijan, Belgium, Benin, Bermuda, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Cayman Islands, Chad, Chile, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guam, Guatemala, Guernsey, Holy See (Vatican City State), Hong Kong, Hungary, Iceland, Indonesia, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Jordan, Kenya, Republic of Korea, Latvia, Lithuania, Luxembourg, Madagascar, Malawi, Malta, Mexico, Monaco, Mozambique, Netherlands, New Zealand, Niger, Norway, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, San Marino, Senegal, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Turkey, United Arab Emirates, United Kingdom, Uzbekistan, Vietnam, British Virgin Islands, U.S. Virgin Islands
✓ The bank account must be in your name and the name on your Poloniex account.
✓ The bank account must be an individual account (We do not yet support business accounts. To learn more about our Institutional Support regarding Bank Wires, please contact your account manager or sign up as an institution here.
✗ We do NOT support US Bank account ACH transfers. These will be rejected upon receipt of funds at our bank.
✗ The account must NOT be with a non-bank financial institution like TransferWise or Wirex.
✗ The bank account must NOT require FFC (for further credit) payment instructions. Examples of these accounts are brokerage and investment accounts, accounts that leverage third-party payment processors, and banks or financial institutions that use intermediary banks to complete transfers, such as Revolut.
Bank information required
We need this information to validate your wire deposits and to initiate wires to your bank account for withdrawals. The information we require is dependent on the location of your bank and falls into two categories.
- Information about the bank
- Bank name
- Bank identifier (SWIFT / BIC)
- Bank address
- Information about your bank account
- The account number
- The beneficiary name on the account
- Your billing address as it is shown on your bank’s monthly statement. If you recently moved or are unsure of this, please check with your bank.
Adding your bank account
Once you have ensured that your bank account is eligible and have gathered the required bank information, please visit your bank settings to link your bank account.
Verifying your bank account
Once you have successfully linked your bank account details and confirmed the action via email, verify the bank account by funding your account.
Bank Linking FAQ
I’m not sure if my bank is supported - what do I do?
First make sure your account is eligible for Wire functionality logging in and visiting your bank settings. If you’re in a supported country, ask your bank if you can make a SWIFT wire transfer.
Once you determine if you can, gather all the necessary information and follow the steps at the beginning of this article.
Can I use Revolut or Transferwise to fund my account?
Not yet. If you try to link one of these accounts, you will likely receive an error.
What if added my bank details but realized that some information was incorrect?
After you link a bank account, you may remove it from your account via your bank settings.